How Webex Legislate could boost government productivity, herald online voting

Disclosure: Cisco is a client of the author.

If you’re in the U.S., you’ve likely been thinking — as you await slow-to-arrive election results —that there must be a better way. We bank online, handle medical needs online, communicate online, run our businesses online, and now many of us in the US are sweating out the election online. 

But we don’t vote online. That resistance to online voting is because there was a significant attempt to vote online nearly two decades ago, and it failed badly. The technology wasn’t ready. 

Though it has improved, decision-makers still don’t trust technology. That’s where a significant effort by Cisco to bring technology into the government comes in. It’s called WebEx Legislate, and it showcases how the collaboration world is adjusting to the new pandemic normal. 

The pandemic is driving politicians all over the world to abandon traditional in-person methods of collaboration. It’s helped demonstrate that consensus-building can be done through technology, which is better, faster, and often cheaper than the old in-person way of doing things. And it has showcased the evolution of collaboration platforms, especially those focused on verticals like healthcare and government to serve those markets better. 

The maturing of collaboration

As a market matures, vendors typically focus on the unique aspects of vertical segments to improve customer loyalty, retention, and competitive prowess. Collaboration products are beginning to pivot, with Cisco blazing the trail initially with two offerings: the Webex-based Connected Solutions for Courts and Webex Legislate

Copyright © 2020 IDG Communications, Inc.

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